Companies doing business in China face several challenges today.*  On the macro level they face the ongoing global financial instability, questionable consumer demand for their goods (especially in export markets), price pressure from competitors, and the uncertainties of government policy.  Weighing these factors, the dynamic market in China is still a vibrant place to do business today.

That presents its own problems.  Because the market is growing and the activity level is high, there is plenty of competition among companies for scarce resources.  Attracting and retaining talent in the form of qualified employees and managers is a top concern.  Maintaining morale and high productivity is clearly another.  (more…)

Do you know how hard your online employees are working?  Did you say you don’t have any employees?  If you have a website, blog, Facebook page, eBay store or any other kind of online commercial presence, I suggest you do have online employees, and it would be in your interest to think of them that way.

I was coaching another consultant today who does not have a website but who said she wanted one and knew she needed one.  She’s not super-savvy on web technology, nor does she care to be.  I suggested that she think of building a website/blog as if she were hiring an employee.  Here’s how the logic works… (more…)

McKinsey published an interesting paper earlier this year titled ‘The Irrational Side of Change Management’